Shipping Policies

Shipping Locations
We ship exclusively to addresses within the continental 48 states of the United States. Unfortunately, we currently do not offer international shipping or shipping to Hawaii or Alaska.  The reason for this is that most of our customer base can enjoy a flat rate shipping amount of just $6.25 regardless of how many items are purchased.  Our apologies to customers in AK and HI.

Processing Time
All orders are processed within 24 hours; however, orders placed on Saturday afternoons are typically shipped on Monday.  Orders are not shipped on Sundays or US major holidays.  If we are experiencing a high volume of orders, shipments may be delayed by 12 hours at the most.

Shipping Rate
A flat shipping rate of $6.25 is applied to all orders.

Delivery Estimates
For orders within the continental 48 states, delivery typically takes 2-3 days.

Shipment Confirmation & Tracking
Once your order has shipped, we will send you a shipment confirmation email containing your tracking number(s).

Sales Tax
All applicable state sales taxes are the responsibility of the customer and will be calculated at checkout.

Returns & Exchanges
Your satisfaction is paramount. If you need to return or exchange an item, kindly consult our Returns & Exchanges Policy.

Contact Us
For questions regarding our shipping policy or for further assistance, please reach out to our customer service team atcustomer-service@delrossa.com.  Our typical response time is 12-24 hours.